Return Policy


Feel Crystals and Jewellery takes great pride in providing quality and long lasting craftsmanship. We carefully hand select each and every piece for our clients. If for any reason you encounter a manufacturing fault at any stage after purchasing the item, please contact us to arrange a repair, replacement or refund. Should you receive an item that you feel does not accurately match the photograph on our website, please contact us within 7 days of receiving the item to arrange refund or credit. We use Australia Post as our shipping agency and track every items. Please note that Feel Crystals and Jewellery accepts no responsibility for loss or damage to goods occurred during shipping. All returns are shipped at your cost.


Please call us:  (61) 7 3289 3993

or email us :