Additional Terms

Stock Availability

As we operate a physical store and online business with well over 40,000 products, we strive to keep our inventory database as up to date as possible. However, in the rare event that an item you have ordered is not available due to simultaneous orders being placed, a technical error or unforeseen circumstances, you will be notified and offered an alternative suitable item.

Image Accuracy & Display Items

The images on this website are intended to be as accurate as possible to the actual item in terms of stone colour, quality or workmanship. Please view these photos carefully, as they form part of the item description, and colours may vary slightly according to your screen settings. Should you receive an item that you feel does not match the website photo, please contact us immediately and we will rectify the situation.  Any items in the photos, such as chains, props, stands, etc, are for display purposes only and not included in the item sale, unless stated otherwise.