|Dimensions||0.4 × 0.4 × 0.4 cm|
We offer free regular shipping in Australia for orders over $100. Orders are processed within 1 to 3 business days; you'll receive a notification when processed and another when shipped. Regular domestic delivery takes 2 to 6 business days, while Express Shipping is 1 to 3 business days. International shipping times vary from 5 to 20 business days.
Our carbon-neutral delivery partners help offset our footprint, and all orders come with trackable reference numbers.
Please go to your cart to calculate a more accurate shipping timeframe and cost based on your country and postcode.
Rest assured knowing we package our treasures with extreme care, however, while we can't be held responsible for lost or damaged items, we'll work with our courier Australia Post to find a satisfactory solution.
At Feel Crystals and Jewellery, we want you to be delighted with your purchase. That's why we offer a 14-day window for returns, refunds, or exchanges on items in their original condition. We stand behind our craftsmanship and cover manufacturing faults for our jewellery, for 12 months. Simply reach out to us as soon as possible at email@example.com and read our full policy here. Please note, shipping damage is beyond our control. Unfortunately, sale items and gift cards are non-returnable. For any inquiries, don't hesitate to reach out.
In jewellery form, some crystals are more hardy than others. For everyday wearers, we recommend crystals that fall in the Quartz family or have a Moh's hardness level of over 5.5-6. Avoid excessive water exposure, especially in pools or the ocean and any harsh chemicals. Delicate crystals like Amber, Moonstone, Opal, and iron-based meteorites need gentle handling due to potential discolouration or structural risks. Store safely, and clean with care. Rest assured that our 1-year jewellery warranty covers any manufacturing defects. With proper care, we expect your pieces to last many years to come. In our 18 years of business, we still wear some treasures from our original collection! Learn more about our warranty and care guide here.